Volvo Group 1st Shift Supervisor – Logistics in Hagerstown, Maryland

Come and be apart of our continuous improvement change journey! We are in the process of moving to a proactive approach where we measure daily and mid term performance and take actions to improve.

Reports to

Director – Supply Chain

Direct reports and matrix reports to the above Position

Direct reports (Industrial Workers ) in material handling report to the Supervisor – Logistics

Mission/purpose of the Job

Provide leadership and supervision in a manufacturing logistics environment with the goal of meeting production/delivery objectives. Responsible for safety, quality, delivery, continuous improvement and cost of the logistics process as well as cascading the business plan objectives to production floor employees.

Scope and influence

  • Scope

  • Responsible for receipt and delivery of production parts to manufacturing lines, as well as shipment of finished units to the vehicle assembly plants and service distribution centers. Depending on area of responsibility, may include any or all of the following: receiving, delivery/support to production lines, shipping, service packaging and yard shuttle

  • Influence

  • N-5 from Volvo Group CEO, Reporting to Director – Supply Chain

Key responsibilities/Accountabilities

  • Insure a safe work environment for all employees using a methodical approach to risk identification and mitigation

  • Lead through a communicative leadership style, with two way communication and high employee engagement. Ensure all employees are aware of their responsibilities, how they contribute to the total result, and that they are recognized for their performance

  • Maintain accurate time and attendance records for all departmental employees; initiate and record corrective actions to address attendance issues

  • Assess performance, competencies, and flexibility of employees within the department and initiate appropriate training, counselling, or corrective action to optimize the efficiency and effectiveness of the employees

  • Ensure the availability of skilled resources to consistently improve upon the performance of the department and readily adapt to evolving demands

  • Create an environment of success with the expectation for continuous learning

  • Participate in the development of departmental budgets and objectives

  • Ensure that the logistics area’s objectives are clearly formulated and motivated to achieve the Group Trucks Operations Hagerstown total business plan and strategy. Apply Hoshin Kanri cascading theory

  • Deliver the agreed and committed overall objectives for the logistics area of responsibility

  • Champion the culture aimed at giving a strong image of the unit and align with AB Volvo values and principles

  • Understand and apply the principles of lean manufacturing. Utilize the techniques and methodologies of the Volvo Production System (VPS)

  • Initiate and follow up restructuring and improvement projects

  • Actively support overall company programs and policies

  • Understand the collective bargaining unit agreements and collaborate with union officials

  • Active participate of the Hagerstown Logistics team working in a collaborative way to identify top priorities and ensure on time delivery

Key targets and results

Fulfilment of financial and operational KPI’s for Supervisor – Material Handling such as:

  • Safety - Lost Time Accident Frequency Rate

  • Material Downtime

  • Missing at Point of Production

  • # Improvements Per Employee

  • Employee Engagement

  • Variable Cost per Unit

  • Inventory Accuracy

Personal Profile

Essential educational and/or training qualifications and certificates:

  • Associates Degree and three (3) years’ technical experience in a manufacturing/logistics environment OR five years minimum combined education and experience within a manufacturing/logistics environment

  • Formal training in leadership, communication and people skills

Preferred experience and knowledge

  • Minimum two (2) years’ of manufacturing/logistics experience

  • Minimum two (2) years’ supervisory/managerial experience in a logistics environment

  • Lean principals/VPS training/Six Sigma experience

  • Knowledge of SAP

Necessary technical/functional/language skills

  • Individual contributor and managerial position

  • Needs to have a good understanding of the Volvo Group Businesses

  • As all documentation is in English, proficiency in the English language is required

Key Competencies for Leading Business, Leading Leaders, Leading People and Emerging Leaders

  • Strategic Thinking – Customer Focus, Managing Diversity, Priority Setting

  • Inspirational Leadership – Developing Direct Reports & Others, Informing, Delegation

  • Courage and Integrity – Integrity & Trust, Fairness to direct reports

  • Execution – Directing Others, Perseverance, Drive for Results

  • Self-management – Learning on the Fly, Self-Development

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates.

In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.

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Group Trucks Operations





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Travel Required (Maximum)


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Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran