Volvo Group Intern - Account Resolution (Fall 2018) in Greensboro, North Carolina

The following position within Volvo Financial Services USA reports to the Manager, Account Resolution, and will be based in Greensboro, NC.

Intern- Account Resolution (Fall 2018)

Volvo Financial Service (VFS) has been certified as Great Place to Work since 2016. VFS is the captive finance company for the Volvo Group. The Volvo Group is one of the world's leading manufacturers of trucks, buses and construction equipment, drives systems for marine and industrial applications, and is the world's leading producer of heavy-diesel engines. Volvo Financial Services provides a full range of financial services for the construction equipment, truck and bus industries. Our team has 1400 professionals in 44 countries around the world.

The internship role provides students with the opportunity to apply academic knowledge and skills in a professional environment, and to support/promote the student's career goals through contact with professionals in their field of study. The internship experience enables students to participate in professional activities with Volvo Financial Services by working on important and innovative projects. Internships are structured learning experiences where interns and our full time professionals work together on projects and allows students to integrate knowledge and skills in a manner that is mutually beneficial to the student and Volvo Financial Services.

This is a summer internship to start in May and end in August, at dates to be determined individually. All Volvo Group North America internships are compensated with a competitive salary.


The Portfolio Analyst Intern for the Retail Operations Department in VFS USA will be responsible for pre-determined projects within the department as it pertains to Deficiency Recovery, Repossession and Re-marketing. This position reports to the Collections Manager with the VFS group and the position is located in Greensboro, North Carolina. Here is a brief description of the responsibilities:

  • Coordinate and review projects and management requests in order to develop retail operations skills and becoming familiar with the equipment finance industry

  • Assist with building spreadsheets and models for the operations team

  • Perform projects in order to simplify and streamline files

Education and experience

To be considered for this internship, applicants:

  • Must be enrolled and pursuing a Bachelor's degree in Business Management, Finance, Accounting, Statistics, Mathematics, or similar an accredited school and have completed 45 semester hours prior to the start of the internship

  • Applicants must have a minimum cumulative GPA of 3.0

  • Have experience prioritizing work effectively and multi-task in a fast-paced environment

  • Must have proven interpersonal communication skills

  • Must be proficient in MS Word, Excel, and PowerPoint

  • Must be fully proficient in reading, writing and speaking English


All VFS USA workers are expected to develop and meet the following competencies:

  • Action oriented: Full of energy for challenges and not fearful of acting. Seizes opportunities

  • Customer focus: Establishes and maintains effective relationships with customers and colleagues and gains their trust and respect

  • Integrity and trust: Seen as a direct, truthful individual who presents facts in an appropriate and helpful manner, keeps confidences and admits mistakes

  • Learning on the fly: Learns quickly when facing new problems and is a versatile learner open to change and quickly grasps the essence of ideas. Self-directed with the ability to adjust in a dynamic environment

  • Peer relationships: Can solve problems with peers and is seen as a team player who easily gains trust and support and encourages collaboration. Excellent interpersonal skills and the ability to work cross-functionally

  • Perseverance: Pursues everything with energy, drive, and a need to finish

  • Self-development: Personally committed to and actively works to continuously improve him/her

  • Standing alone: Can be counted on and is willing to be the only champion for an idea or work alone on a tough assignment

  • Technical learning: Can learn new skills and knowledge quickly and is good at learning a new industry, company, product, or technology

Volvo Group North America is an Equal Opportunity Employer


About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

With Volvo Financial Services you will be part of a global and diverse team of highly skilled professionals to provide expert financial services and solutions to customers and dealers in support of the Volvo Group’s sales. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Auto req ID



Volvo Financial Services


North Carolina



Employment/Assignment Type


Travel Required (Maximum)

Last application date

Functional Area

Commercial Finance

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran