Volvo Group CONTRACT & ASSET MANAGEMENT, SOLUTION EXPERT in Greensboro, North Carolina

PURPOSE OF THE JOB

The Solution Expert supports the development of business solutions for the Contract and Asset Management business processes and uses his expertise to identify opportunities for solution improvement and standardization.

KEY RESPONSIBILITIES

  • Assess systems capabilities per Customer Finance business domains and validate the feasibility of the proposed solutions

  • Support the solution development process by providing Customer Finance business best practices and technical best practices and identifying functionalities necessary to cover business needs

  • Recommend metrics to measure the performance of the solutions in run-time

  • Validate the functional and technical specifications and test cases

  • Provide business expertise and knowledge in simple or complex process flows and mapping with applications, group of applications, or applications sub-portfolios

  • Identify opportunities for solution improvement and standardization

  • Support project team with the implementation of solutions

  • Analyze business requirements to understand needs for solution modifications

  • Analyze the application environment to detect critical deficiencies and identify improvement opportunities

EDUCATION & PROFESSIONAL EXPERIENCE

  • University degree or specialized diploma

  • Typically 3 years’ experience in business solution development and/or system analysis

  • Some experience in working with systems, solutions and solution dependencies

  • Experience with Agile, Scrum software development is desired but not required

  • Fluency in reading, writing and speaking Spanish is a plus

  • Salesforce experience is desired but not required

COMPETENCIES & SKILLS

  • Very good understanding of VFS business and processes

  • Strong problem solving skills, identifying, structuring, monitoring and delivering results

  • Strong planning and analytical skills

  • Good communication skills and ability to work and interact with a wide variety of colleagues

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

With Volvo Financial Services you will be part of a global and diverse team of highly skilled professionals to provide expert financial services and solutions to customers and dealers in support of the Volvo Group’s sales. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Auto req ID

85973BR

Entity

Volvo Financial Services

State/Province

North Carolina

City/Town

Greensboro

Employment/Assignment Type

Regular

Travel Required (Maximum)

Occasional

Last application date

Functional Area

Information Technology

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran