Volvo Group Technical Training Manager in Dallas, Texas
Purpose of Position
Facilitate technical training courses for Mack Trucks and Volvo Trucks dealers and customers in the US, Canada and Mack dealers globally. Manage the day to day operations of the regional technical training center for Mack Trucks Academy and Volvo Trucks Academy (Academy).
Master competency in Mack and Volvo Trucks operations, maintenance, diagnostics and repair of all chassis, powertrain and vendor systems
Achieve and maintain Mack and Volvo Trucks Mastertech certification
Travel domestically and internationally to facilitate onsite training courses at dealer and customer facilities
Manage the maintenance, repairs, and professional appearance of assigned training center facility to include equipment, components, tooling, workshop and classroom, course materials and supplies
Facilitate training courses in alignment with corporate communication and brand policies, guidelines, strategies, imaging and messaging in order to drive the ultimate Mack Trucks and Volvo Trucks dealer and customer experience
Actively pursue and participate in training and education activities that improve technical product knowledge and presentation/facilitation skills
Integrity and Trust
Learning on the Fly
Education / Preferred Experience
AA in Diesel Technology or equivalent relevant experience
3-5 years of experience in the heavy-duty or medium-duty truck, automotive, construction, agriculture or other capital equipment industries
ASE Master technician certification or OE equivalent
ASTD Master Trainer certification or equivalent
- Frequent travel
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
Founded in 1900, Mack Trucks - recognized around the world as “The American Truck You Can Count On” – to builds durable and reliable, application-driven vehicles that get the job done. An iconic brand, Mack embodies the American spirit: pioneering, hard-working, authentic and ambitious. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
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Travel Required (Maximum)
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Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran