Volvo Group Finance & Insurance Manager in Bolingrook, Illinois


The Finance & Insurance Manager acts as a liaison between customer, branch and finance company (s) to facilitate completing the sales cycle, including all required documentation and soft product selling.

Core Responsibilities

  • Review all credit applications in person or via the phone with prospective customers for accuracy and complete information

  • Review retail order with customer to confirm correct address, price etc.

  • The sale of "soft products" to customers

  • Makes sure Retail Order and Credit Application is signed

  • Finance Manager sends appropriate information to Transport Funding

  • If deal is declined by Transport Funding, F&I Manager will work with Transport Funding to obtain approval

  • If Transport Funding further declines, the F&I Manager will review TF turndown file and investigate outside funding from an approved lending source

  • Finance Manager reviews Transport Funding requirement checklist and communicates stipulations to customer and collects needed requirements

  • Negotiates finance terms and close instalment contracts with customer and forwards to Transport Funding or other finance company

  • Process paperwork associated with all sales transactions including the final recap

  • Ensure proper execution of title work (including lien perfections) in accordance with local rules and regulations

  • Contact delinquent accounts and coordinate collection effort with assigned collector at Transport Funding to bring account current

  • Maintain a satisfactory yield on finance contracts

  • Complies with Arrow Truck Sales, Customer Identity Theft and Fraud Prevention Policy - "Red Flag Rules"

  • Manage Branch Administrative Assistants (if applicable)


  • Teamwork: Working effectively and productively with others. Building cooperation among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes

  • Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations

  • Attention to Detail: Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on

  • Dependability/Reliability: Following through on commitments, producing timely work to required -- or higher -- standards, and pitching in to get the job done

  • Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress

  • Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback non-defensively

  • Confidentiality: Handle highly confidential information and maintain the highest degree of professionalism

  • Analytical Skills: Recognizing patterns in data, information, or events, drawing logical conclusions, and making recommendations for action

Skills & Knowledge: (When Applicable)

  • Knowledge of finance and insurance documentation and State lien perfection and title regulations

  • PC proficient with Windows and AS400 operating system

  • Personal interaction skills

  • Obtain Notary Public

Minimum Education and Experience

  • High school diploma, preferably Bachelors degree

  • 3 years finance experience, preferably in an F&I department

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Arrow Truck Sales, Inc. is the leading retailer of used medium and heavy duty trucks in North America, with locations throughout the US and Canada. It is our mission to be the premier used truck sales company that promotes loyalty from our customers, opportunities for our employees and fair returns to our shareholders. Arrow Truck Sales, Inc. is part of the Volvo Group, a publicly held company headquartered in Gothenburg, Sweden.

Auto req ID



Arrow Truck Sales





Employment/Assignment Type


Travel Required (Maximum)


Last application date


Functional Area

Finance & Control

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran