Volvo Group Sales Engineer in Allentown, Pennsylvania

Summary

The purpose of this job is to provide a support function for the various applications and daily interactions with outside groups to assist the Sales Engineering group.

Key Responsibilities

  • Facilitate meetings and represent Sales Engineering in discussion surrounding changes to in-house vehicle orders

  • Provide guidance to the customer engineering and pricing groups in interpreting and translating newly requested features to ensure clarity of engineering response on option requests

  • Coordinate all paint scheme requests between customer and manufacturing to ensure what is provided matches customer design

  • Perform changes on orders to update vehicles to our latest offerings

  • Evaluate dealer quotes, confirming ability to be built and documenting proof

  • Direct and guide customers in selection of the right vehicle for a specific operation

  • Handle customer inquiries on the Sales Engineering 1-800 line, as required

Critical Competencies

  • Teamwork: Building cooperation among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes

  • Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback

  • Customer Focus: Understanding and meeting the needs of customers and addressing the interests and concerns of all organization stakeholders

  • Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments

  • Interpersonal Influence: Building strong work relationships and adjusting to how individuals, organizational units, and cultures function and react

  • Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress

  • Product Knowledge: Must have high degree of product knowledge to effectively communicate with both external and internal disciplines

  • Priority Setting: Can quickly sense what will help or hinder accomplishing a goal, eliminates roadblocks, and creates focus

  • Time Management: Can attend to a broader range of activities, uses time effectively and efficiently, concentrates on the more important priorities

  • Process Management: Good at figuring out the processes necessary to get things done, can see opportunities for synergy and integration, knows how to organize people and activities

Essential Educational and/or Training Qualifications and Certificates

  • Bachelor’s Degree in Engineering or five years of mechanical experience in the trucking industry

  • Truck Marketing Institute (TMI) preferred

Preferred Experience and Knowledge

  • 3 -5 years or more of mechanical experience in the trucking industry within a heavy truck, commercial, or capital equipment OEM or Dealer retail environment

  • Proficiency in MS Office and CRM software

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Founded in 1900, Mack Trucks - recognized around the world as “The American Truck You Can Count On” – to builds durable and reliable, application-driven vehicles that get the job done. An iconic brand, Mack embodies the American spirit: pioneering, hard-working, authentic and ambitious. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Auto req ID

83687BR

Entity

Mack Trucks

State/Province

Pennsylvania

City/Town

Allentown

Employment/Assignment Type

Regular

Travel Required (Maximum)

Occasional

Last application date

Functional Area

Sales

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran