Volvo Group Supervisor - Production in Hagerstown, Maryland

Supervisor - Production

Department, Division or Global Function:

GTO – Hagerstown, MD - US

Reports to

  • Director – Product Line

  • Direct reports and matrix reports to the above Position

  • Direct reports (blue collar) in the product line report to the Supervisor - Production

Mission/Purpose of the Job

Provide leadership and supervision at a product line departmental level in a production environment with the goal of meeting production objectives. Responsible for safety, quality, delivery, continuous improvement and cost of the production process as well as cascading the business plan objectives to production floor.


Supervisor – Production: Responsible for the production of powertrain components and assemblies (Engines, Transmissions, or Axles) supporting Volvo Group Trucks and bus brands in North America. Depending on product line, may include any or all of the following: machining, heat treatment, assembly, test, paint operations.


The Supervisor – Production: N-5 from Volvo Group CEO, Reporting to Director – Product Line.

Key Responsibilities/Accountabilities

  • Ensure a safe work environment for all employees using a methodical approach to risk identification and mitigation

  • Lead through a communicative leadership style, with 2 way communication and high employee engagement. Ensure all employees are aware of their responsibilities, how they contribute to the total result, and that they are recognized for performance

  • Supervise blue collar workers

  • Maintain accurate time and attendance records for all departmental employees; initiate and record corrective actions to address attendance issues

  • Assess performance, competencies, and flexibility of employees within the department and initiate appropriate training, counseling, or corrective action to optimize the efficiency and effectiveness of the employees

  • Ensure the availability of skilled resources to consistently improve upon the performance of the department and readily adapt to evolving demands

  • Create an environment of success with the expectation for continuous learning

  • Deliver the agreed and committed overall objectives for the product line

  • Participate in the development of departmental budgets and objectives

  • Ensure that the product line is clearly formulated and motivated to achieve the Group Trucks Operations Hagerstown total business plan and strategy. Apply Hoshin Kanri cascading theory

  • Champion the culture aimed at giving a strong image of the unit and align with AB Volvo values and principles (The Volvo Way, Code of Conduct etc)

  • Understand and apply the principles of lean manufacturing. Utilize the techniques and methodologies of the Volvo Production System (VPS)

  • Initiate and follow up restructuring and improvement projects

  • Actively support overall company programs and policies

  • Understand the collective bargaining unit agreements and collaborate with union officials

Key Targets and Results

Fulfilment of financial and operational KPI’s for the product line such as:

  • Safety - Lost Time Accident Frequency Rate

  • Variable Cost per Unit

  • Employee Engagement

  • Cost of Poor Quality

  • On-time delivery

  • Overall Equipment Efficiency

  • Improvements Per Employee

Personal Profile 

Essential educational and/or training qualifications and certificates

  • Associates Degree and three (3) years’ technical experience in a manufacturing environment OR five years minimum combined education and experience within a manufacturing environment

  • Preferred experience and knowledge

  • Bachelor’s Degree preferred

  • Minimum three (3) years’ experience in manufacturing environment

  • Minimum three (3) years’ supervisory/managerial experience in an manufacturing environment

  • Experience working in a lean manufacturing environment

  • Knowledge of SAP

Necessary Technical/Functional/Language skills

  • Needs to have a good understanding of the Volvo Group Businesses

  • As all documentation is in English, proficiency in the English language is required

Key Competencies for Leading Business, Leading Leaders, Leading People and Emerging Leaders Leading People Competencies:

  • Strategic Thinking – Customer Focus, Managing Diversity, Priority Setting

  • Inspirational Leadership – Developing Direct Reports & Others, Informing, Delegation

  • Courage and Integrity – Integrity & Trust, Fairness to direct reports

  • Execution – Directing Others, Perseverance, Drive for Results

  • Self-management – Learning on the Fly, Self-Development

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses the production of state-of-the-art products for the truck brands of the Volvo Group, as well as Volvo Group engines and transmissions, through an international world class industrial environment.

With Volvo Group Trucks Operations you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

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Group Trucks Operations





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